Steer well clear!!!
Did only 800 miles in a brand new Karoq, and both front leather seats are awful. Front passenger seat has a big round indentation that appeared from nowhere, and on the drivers seat, the leather looks terrible and is so baggy it is uncomfortable to sit on. Maybe i should drive standing up. Took car back to be told that leather gets tighter over time and it is fine. Contacted Skoda who have just replied after 2 months to be told it is not a fault. So, after consulting a solicitor, the car WILL now be returned as they have failed in their one chance to repair any fault within the first six months. Will be glad to get rid. Was warned that after sales was terrible. At least they live up to that. Never again.
2 months ago
Went with my sister to test drive a car.
Sales men not as pushy as most.
2 months ago
Always get a good service. Great staff and always helpful.
6 months ago
I leased my car on PCP. Danny was my sales person and was absolutely brilliant. After 3 years I purchased the car outright. I telephoned and asked to speak to someone about service plans. Left a message - No response. I rang again a few weeks later to arrange a service. Again nobody has bothered to call me back. Pretty poor customer service.
8 months ago
I had a recall for my car. First time coming here. The staff were very friendly and helpful. Will come back again.