I gave my Vauxhaul zafira for checking for ABS lights, speed meter indicator and mileage counter. They checked coolant system leakage and charged £54 for investigation. When I asked for actual problem for which I gave my car, the sale lady said that we have checked coolant not ABS lights. I said that the problem was with ABS lights and associated problem of speed meter and mileage counter. She said you have to pay £54 more for this investigation. The sales lady was very rude. During discussion when I want to add some clarification she said to me "I have not finished yet so don't speak in between when I am speaking". I just paid £54 and left. Yes there can be misunderstanding but speaking in this manner with customer was really surprise for me. I don't want to say more but I will not go to them again. I don't want to hit my self respect agian.
a month ago
Good friendly service from the parts manager 'MIN'
a month ago
I leased my car on PCP. Danny was my sales person and was absolutely brilliant. After 3 years I purchased the car outright. I telephoned and asked to speak to someone about service plans. Left a message - No response. I rang again a few weeks later to arrange a service. Again nobody has bothered to call me back. Pretty poor customer service.
4 months ago
I had a recall for my car. First time coming here. The staff were very friendly and helpful. Will come back again.