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Horton, West Ewell, Stoneleigh, Banstead-Tadworth, Leatherhead, Cobham-Oxshott, Esher-Molesey, Reigate-Redhill, Dorking, East Horsley, Walton and Weybridge, Sunbury, Shepperton, Caterham and Warlingham, Addlestone, Salfords, Godstone, Woldingham, Bletchingley, Chertsey, Send-West Clandon, Ottershaw, Staines, Bramley and Wonersh, Lingfield, buckland, east horsley, west horsley, fetcham, bookham, Effingham, little bookham, headley, Langley vale, Epsom, Epsom downs, burgh heath, tadworth, Walton on the hill, kingswood, coulsdon. googlee71102bdecd91d66.html
Air Conditioning Recharge, Battery Check, Brake Inspection, Bulb Replacement, Front and Rear Brake Pads and Disc Check, MOT, Servicing, Steering Check, Suspension Check, Tyre Repair, Free Vehicle Health Check, Wheel Alignment
I have purchased two cars from Allams in the last three years and have found them to be very friendly, honest and helpful on both occasions, as well as offering competitive new car pricing. They very promptly fixed some minor damage on my new car this week without any quibbles. The showroom and service desk environment is also very pleasant with plenty of parking available.
This is very good example of customer service and experience. They will make you feel relax and focus is to provide service and win the trust.
I had my vehicle serviced, the brake fluid changed and the air conditioning also serviced (Re-gassed), but after leaving the site with my vehicle the air conditioning still felt warmer than it should be. I contacted the retailer and it was agreed to have the air conditioning re-gassed and if there was a difference in the temperature then I would be refunded my initial cost, but if there was no change then I would have to pay for the re-gas just performed. I purchased my own temperature gauge and took a reading before I took the car in. Once the service was completed I was shown a temperature gauge reading of before and after and was advised "There was no change in temperature". I straight away went out to my car and checked my own temperature gauge which read a 2 degree difference in temperature, which I then questioned with the staff. I was advised I would have to speak with the Manager who was not at the branch at the time, so I paid for the service and sent an email to the manager with my findings. I initially thought the picture taken by the retailers had been taken at an angle to show the same temperature and requested copies of the images, but when I received copies of the images I could clearly tell there was a 1 degree variation. When I received a response from the retailer manager I was advised a 1-2 degree variation was acceptable and he would not refund any money, which goes against our agreement. After a long time in a dispute with the service manager, the dealer principle and a company director who all refused to refund anything back to myself, I finally lodged a court claim against Allams Skoda which was settled before the court hearing by refunding all monies owed back to me. In a sense this helped me as I had an ongoing coolant contamination issue ongoing for over 6 months which Allam's had been dealing with and I thought very helpful at the time, but it turns out the multiple coolant flushes (Around 6) they perform damaged all the coolant pipes and potentially caused a premature coolant pump failure. They even suggested removing the cylinder head for inspection, which was proven to be the wrong suggestion to find a resolution to the problem. I took my vehicle elsewhere who replaced all the coolant hoses, the coolant tank and flushed the system fully (With water) to cure the coolant contamination issue. The issue was caused by the coolant pipes deteriorating from chemicals used to flush the system and the pressure used by the flushing tools. Ive given 2 stars as Allam's did try to help as much as possible with the coolant contamination issue, but sadly the technician was unable to correctly diagnose the cause.
Brought my car in for it's 4 year service and MOT. The service was fast and efficient and they looked after my car wonderfully! Good covid measures (e.g., a one way route and signs saying masks are mandatory) were in place to make the dealership feel safe.
Very polite, professional customer service.
Using the guide below, you can find your tyre size quickly and easily from the sidewall of your current tyres.
You're looking for a 3-digit number e.g. 185
Followed by a 2-digit number e.g. 65
The rim size e.g. 15 inches
A 2/3-digit number and a letter e.g. 88 (load) and H (speed)
Using the guide below, you can find your tyre size quickly and easily from the sidewall of your current tyres.
You're looking for a 3-digit number e.g. 120
Followed by a 2-digit number e.g. 70
Tyre construction and rim size shown e.g. ZR 17
A 2/3-digit number and a letter e.g. 58 (load) and W (speed)
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